What is your mailing address?
We are located at:
1810 Magazine Street
New Orleans, La. 70130
Can I replace a lost earring?
Yes, we are happy to replace an earring. Please call to
see if the earring is in stock or if it will need to be ordered.
Due to the handmade nature of Tom’s work and the individual
detailing on each piece, it may be necessary to send in your
existing earring to ensure matching textures.
Can I purchase a longer chain?
Yes, please call customer service for a quote.
If I am interested in a piece of Thomas Mann that I do not
see on the website, is it possible to special order?
Yes. If you do not see what you are looking for on the site, it
means it is currently out of stock. If it is not in work in the
studio, we will gladly place a special order for you. Please call
Customer Service for more information.
What is your repair policy?
We will repair any Thomas Mann item. Please include your
name, address, telephone information, email address and
the nature of your repair. A customer service
representative will contact you with all associated costs
before any repair work is done.
How long will my repair take?
Most repairs take between 4 to 6 weeks unless otherwise
specified at the time of receipt.
Can I convert my pierced earrings to clip-on?
Yes, we have Techno.Romantic clip-on converters. Please
call Customer Service for more information.
How do I clean my Thomas Mann jewelry?
For detailed information, please refer to our Jewelry Care
Section. If you prefer, we will be happy to clean your
Techno.Romantic jewelry for you. Please call Customer
Service for details.
Is Tom teaching a workshop near me?
Tom is usually teaching somewhere. Please refer to our
studioFlux section on this site to see his current workshop
Can I purchase jewelry making materials from
Yes, we are always expanding our selection of jewelry
making, DIY kits and instructional materials. Please go to
the studioFlux section of our website to view the items
we are currently offering.